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59: The Most Dangerous Number in Your Business

Is one. Here’s the problem: if only one person knows how to run part of your business, what happens when that person gets sick, has a family emergency, or quits on you? I am a very organized person, yet I’m glaring this problem in the mirror right now: none of my workflow processes or systems […]

58: Email is Not Dead, it’s Evolving

Email is dead. Is it?? Thing is, the way people use their inboxes IS changing. Gmail now offers automatic sorting, so your emails get categorized as Updates, Promotions, Social and more. Texting, either through phone apps or social media messaging, has overtaken the types of conversations that used to happen over email. And spam filters […]

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